Help · Frequently asked questions
Frequently asked questions
Answers to common questions about Credicorp business loans, your loan, payments and applying — grouped by topic. We lend to UK limited companies and LLPs, to the company and not to its directors: no personal guarantee, no director liability.Jump to a topic
Applying
How to apply, what we need, and how a decision is reached.We lend to UK-registered limited companies and LLPs with a UK business bank account that have been trading for a short qualifying period. We lend to the company as a body corporate — not to its directors personally. We do not lend to consumers or sole traders. Applications are subject to status, affordability and a business credit check.
Have your company registration number and business bank details to hand. The application takes around ten minutes and is done online — no paperwork and no branch visit. With your permission we review your business bank data through read-only Open Banking to understand real cash flow, rather than relying on a credit score alone.
It is usually fast. When you connect your company bank via Open Banking, your company profile is clean and your identity check passes first time, much of the assessment is automated and we can often respond within the hour and fund the same business day. Uploading PDF statements, or an application that needs human review, takes longer — that is normal and does not mean a no.
If we can lend, your offer arrives with a Key Information Sheet (KIS) setting out the amount, term, total cost of credit and the full repayment schedule. You sign the Business Loan Agreement online. Signing is the last step and it is in your hands — once you have read and accepted the agreement, the funds can be released.
Your loan
Amounts, cost and the terms of a Credicorp Business Loan.A Business Loan is a short-term, unsecured loan of £50 to £500, over a term of 14 to 84 days — one fixed amount for one fixed, short period. For uneven cash flow, Credicorp Flex is a revolving facility you draw, repay and redraw; Credicorp Slice spreads a specific business bill into instalments.
The total cost of credit is capped at 100% of the amount borrowed — you will never repay more than double what you borrowed on a single loan. Interest accrues daily on the outstanding balance. Your exact rate, fees, total cost and repayment schedule are shown on your Key Information Sheet before you sign, so the cost is never a surprise.
Yes — you can settle in full at any time. Because interest accrues daily, settling early reduces the interest you would otherwise pay. An early-settlement charge of up to 28 days’ interest may apply, though we waive it in many cases; the exact amount, if any, is shown in your settlement figure before you confirm.
No. We do not take a personal guarantee. The company is the borrower and the company is liable for the debt — a director’s personal assets are not on the line for this loan, and the borrowing is not recorded on your personal credit file. When comparing offers elsewhere, always ask whether a personal guarantee is required: it is one of the most consequential terms in any business loan.
Payments
How repayments work, paying extra, and clearing your balance.You can pay online with the secure card option on the Make a Payment page, by debit card over the phone during office hours, or by setting up a Direct Debit so payments are taken automatically on your due date. Always quote your account or reference number so we can apply the payment correctly.
Yes — you can pay more than your scheduled amount whenever you like. Because interest accrues on what is left, paying extra reduces the interest that accrues on the remaining balance. If you are clearing the loan in full, request a settlement figure first.
A settlement figure is the total amount needed to clear your loan in full on a chosen date. Because interest accrues daily, the amount falls the sooner you clear it, so the figure is quoted as valid up to a stated date. Request one with the Settlement Figure form — it shows any interest rebate and any early-settlement charge (up to 28 days’ interest, waived in many cases) before you confirm.
Payment difficulty
What to do if a repayment becomes hard to make.Tell us early — contact us before a payment is missed so we can talk through the options. We work with companies in difficulty rather than rushing to enforcement, and we signpost free, independent debt advice such as Business Debtline. Extra support is available where a director or the business is in a vulnerable situation.
A payment extension gives you a little extra time on a single payment when a one-off event — an unexpected bill, a delayed payment in — makes a due date difficult. It suits a short, temporary gap rather than an ongoing shortfall. Request one before the payment is due using the Payment Extension form, and we will confirm the new date and any effect on your schedule in writing.
Your account
Keeping your details current and managing your account.It is important that we hold your current phone number, email and postal address — out-of-date details can mean you miss statements or time-sensitive items such as a settlement figure. The quickest way to update them is the Update Your Details form on our Forms & Requests page, and we will confirm once the change has been applied.
Yes. You can view your balance, schedule and statements in the customer portal, and you can request a copy of your credit agreement or a statement of account using the forms on our Forms & Requests page. Keeping your details current helps us verify it is really you when you get in touch.
Security
Keeping your account and our service secure.We hold customer information on secure UK-based systems with strict access controls, and connections to this site, our forms and our payment page are encrypted using TLS — you should see https:// in the address bar. Access to records is limited to colleagues who need it, logged centrally and reviewed regularly. We keep information only for as long as we need it.
When you call we run security checks against the details we hold before discussing your account, which is one reason keeping your contact details current matters. Calls are recorded so there is an impartial record both sides can rely on. If you receive something that looks like it is from us but uses different branding or domain, contact us using the details on this site so we can verify it.
Data & privacy
How we handle your information and your rights.Yes. Calls to and from Credicorp Limited are recorded for staff training, to monitor and improve service quality, and to keep an accurate record of what was discussed and agreed. Recordings are stored on the same secure systems as the rest of the customer record. Our Audio Recording page and Privacy Policy explain how recordings are stored, who can access them and how long they are kept.
You have rights over the information we hold — to see it, to correct it and, in some cases, to ask for it to be deleted. The quickest way to exercise them is the General Support Enquiry form on our Forms & Requests page, marked as a data request. Decisions are AI-assisted; you can read how automated decisioning is used and your rights around it in our legal pages. Credicorp Limited is registered with the ICO under reference ZC157682.
Complaints
How to raise a complaint and what to expect.If something has gone wrong we want to know so we can fix it. Raise a complaint with the Make a Complaint form, by email or by phone — tell us what happened, when, and what you would like us to put right. We will acknowledge it promptly, investigate fairly and keep you updated. There are time limits for raising a complaint, so it helps to contact us as soon as you can.
No. Because this is short-term business credit to a body corporate, the Financial Ombudsman Service cannot consider complaints about it and the Financial Services Compensation Scheme does not cover it. This sits outside the FCA consumer-credit regime — see the note below on why this lending is not FCA consumer-regulated.
Group & related companies
Who we are and how we relate to the wider group.Credicorp Limited is an independent UK direct lender of short-term business credit, registered in England and Wales under company number 16093826 and with the ICO under reference ZC157682. Credicorp Limited (UK) is not affiliated with Credicorp Inc of Peru, Credit Corp of Australia, or any other Credicorp entity outside the UK.
Credicorp Limited and CM Beyer Limited are two separate UK companies that share a common corporate background — related, part of the same wider group, but each a distinct legal entity. Your loan is with Credicorp Limited, so any payment, statement, hardship request, complaint or data request comes to us. CM Beyer Limited is a separate company with its own services and its own contact details.