Credicorp

Are your phone calls recorded?

Calls to and from Credicorp Limited are recorded. We do this for staff training, to monitor and improve service quality, and to keep an accurate record of what was discussed and agreed.

Keeping a recording protects you as well as us: if there is ever a question about what was said — for example, an arrangement we agreed or instructions you gave — the recording is an impartial record we can both rely on.

Our Audio Recording page explains the practice in full, and our Privacy Policy sets out how recordings are stored, who can access them and how long they are kept. Recording also supports the checks we run when we verify it is really you on the phone.

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Audio Recording page Calls to and from Credicorp Limited are recorded. We do this for staff training, to monitor and improve service quality, and to keep an accurate record of what was discussed and agreed. We verify it is really you on the phone Calls to and from Credicorp Limited are recorded. We do this for staff training, to monitor and improve service quality, and to keep an accurate record of what was discussed and agreed. How do I request deletion of my personal data? You have the right to request erasure of your personal data. We will act on valid requests within 30 days. Some data must be retained for legal and… Can a co-director apply with me? Yes. Where the borrowing company has more than one director, both can be associated with the application. The loan is still to the company, and no… Will applying for a business loan affect my personal credit file in the UK? No. We lend to the company, not you personally. We run a business credit check on the company — we do not record an application against the… What is Open Banking and is it safe for UK business lending? Open Banking is a UK-regulated, FCA-supervised framework. Where we offer it, you authorise read-only access to your business bank statements — your… How do I make a DSAR (data subject access request) to a UK lender? How to make a DSAR (data subject access request) to a UK lender: email our privacy team or use the General Support form. We will respond within one… I am a returning customer — do I need to do the whole application again? No. Returning customers see a much shorter flow. We re-use the identity and company information we already have, and we will normally only need to refresh…

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