Credicorp
Forms & Requests
Use the forms below to send us a request online. Open a form, fill in your details and send it — it goes straight to the team that handles it, and we will be in touch. Every form asks for your name, account number and contact details so we can find your account.
Send us a request online
These four forms go straight to the team that handles them — no sign-in needed. For account requests (payment arrangements, statements, Direct Debits and more), use the sections below and sign in first so we can fill in your details.
General support enquiry
A question about your account, our products or anything else — send the support team a message.
Tell us about additional support needs
If a health condition, disability or circumstance means you need us to adapt how we work with you, tell us here.
Request a callback
Rather talk it through? Tell us when suits and the right team will call you back.
Make a complaint
Tell us what went wrong and what you would like us to do. We take every complaint seriously and reply quickly.
Payments & arrangements
Tell us how you would like to pay, ask for more time, or sort out a Direct Debit.
Set up a payment arrangement
Tell us what you can manage and we will work out a realistic repayment plan with you.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
Statements & documents
Request the paperwork you are entitled to — there is no charge for these.
Request a statement of account
Ask for a statement showing your payments, balance and any charges. There is no charge for this.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
Your account & support
Keep your details up to date, ask a general question or let us know how we can help.
Update your contact details
Keep your details current so you never miss an important notice about your account.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
General support enquiry
Not sure which form you need? Send us your question here and the right team will pick it up.
Thank you — your request has been sent. We will be in touch as soon as we can.
Sorry — something went wrong sending your message. Please check your details and try again, or contact us directly.
Complaints
If something has gone wrong, tell us and we will work to put it right.
Make a complaint
If something has gone wrong, tell us here. We will acknowledge it promptly and work to put it right.
Thank you — your request has been sent. We will be in touch as soon as we can.
Sorry — something went wrong sending your message. Please check your details and try again, or contact us directly.
Cannot see the form you need?
Use the general support enquiry form, browse our FAQs, or contact us directly.
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