Credicorp
Our plans for 2026
As 2026 gets under way, we share what we will be focusing on across our lending platform this year.
Now that 2026 is under way, we want to share what we will be working on across our lending platform.
Clearer communication
We will continue the work we began last year to make every letter, email and form as plain and easy to follow as possible. Clear communication is not a nice-to-have; it is part of treating customers fairly.
Stronger support for customers in difficulty
Cost pressures on small businesses have not gone away. We will keep our hardship and payment-arrangement processes straightforward, and keep signposting the free, independent advice that is available to anyone who needs it.
A growing knowledge base
We will keep expanding our Support Articles so that more answers are available whenever you need them, day or night.
As ever, the best way to tell us what matters to you is simply to tell us. Our Contact Us page is always open.
More from the newsroom
Credicorp's 2025 in review
Looking back on our first full year of lending: what we learned, what we changed, and a heartfelt thank you to the companies who trusted us.
Credicorp grows its UK business lending team
Credicorp Limited has added to its underwriting, customer and operations teams to support more UK limited companies and LLPs as demand for fast, well-judged business finance grows.
Christmas 2025 update and contact hours
A short note as we close out 2025 — our Christmas opening hours, a reminder that our online forms and Support pages are always available, and our thanks to customers for a strong second year.
Life at Credicorp: a typical week for a remote team member
Curious what working at a small UK lender actually looks like day-to-day? An honest account of a typical week for a remote Credicorp team member.
Our Consumer Duty approach: applying retail outcomes thinking to business lending
Business lending sits outside the FCA's Consumer Duty regime, but we apply the four outcomes voluntarily. Here is how the price-and-value, products-and-services, consumer-understanding and consumer-support tests show up at Credicorp.
The regulatory year ahead: what we are watching in 2026
A forward look at the regulatory themes we are tracking in 2026 across financial conduct, data protection and business standards.
Ready when your company is
A 5-minute application. AI decision in minutes, confirmed by a real underwriter. Same-day funding on approval. No personal guarantee.