Credicorp
Getting help quickly: our online forms and Support Articles
A quick tour of the fastest ways to get what you need from us — our online request forms, our Support Articles and our FAQs.
Most questions can be answered, and most requests handled, without picking up the phone. Here is a quick guide to the fastest ways to get what you need.
Online forms
Our Forms & Requests page carries a set of online forms covering the things customers ask for most often — setting up a payment arrangement, requesting a statement, updating your contact details, asking for a settlement figure and more. Each form goes straight to the team that deals with it.
Support Articles and FAQs
Our FAQs page groups our Support Articles by topic, so you can open a quick answer or follow the link to the full article. The Support page brings together the right email address for each team, the online forms and our office details in one place.
If you cannot find what you need, you are always welcome to contact us directly. When you do, having your account or reference number to hand helps us find you quickly.
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