Credicorp
Oor hardship an forbearance process
Summary: gin yer business hits a roch patch, we treat hardship as a conversation, no a default.
Hou it warks
Contact us early — ye can uise the Hardship Variation Request form on oor Forms an Requests page. We can haud collection contact while a plan is wirkit oot, an dependin on yer situation we can pause, restructure or refinance. We wad aye raither agree somethin sustainable than see an accoont faw ahint.
Hou it warks
Summary: gin yer business hits a roch patch, we treat hardship as a conversation, no a default.
Vulnerable customer support at a UK lender: how to ask
Vulnerable customer support from a UK lender: if health, bereavement, caring or other circumstances make things harder, ask for extra support. Here is…
Are there time limits for raising a complaint with a UK lender?
No Ombudsman deadline applies to complaints about UK business loans to limited companies. Our final response is the last stage and there is no statutory…
What to do if you can't make a payment on a UK business loan
Worried about a missed payment on your UK business loan? Tell us before the due date and we will work with you. Here are the practical steps and where to…
How do I make a complaint to a UK lender?
How to make a complaint to a UK lender: use the Make a Complaint form, email or phone. We will acknowledge it promptly and work to put things right.
Making a complaint to a UK lender: your options and our process
The complaint process at a UK lender: how to complain, the stages we follow, our final response, and how to escalate if you remain dissatisfied.
What happens after I complain to a UK lender?
What happens after you complain to a UK lender: we acknowledge, investigate, and send a written response. As we lend only to limited companies, our final…
Independent help
Free independent business-debt advice is available frae Business Debtline (0800 197 6026).
Scots summary — the hale English version o this airticle is the authoritative ane. Read the hale airticle in English
Related questions
Ready when your company is
A 5-minute application. AI decision in minutes, confirmed by a real underwriter. Same-day funding on approval. No personal guarantee.