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Life at Credicorp: a typical week for a remote team member

Curious what working at a small UK lender actually looks like day-to-day? An honest account of a typical week for a remote Credicorp team member.

If you are considering applying for a role at Credicorp, you probably want a clearer picture than "remote, fintech, small team" of what the work actually feels like. This article is the honest description.

Hours and where

Standard week is 37.5 hours over Monday-Friday. Core hours are 10:00-15:00 UK time — you'll need to be available for synchronous conversations during that window. Outside of core hours, your hours are your own to schedule. We do not measure desk time and we do not track productivity by hours-at-keyboard.

Most team members work from home permanently. We rent a small London office for occasional in-person work and team off-sites. We pay for a co-working desk near you if you'd rather work outside the house.

How decisions happen

Most operational decisions are made async in a written thread — a Slack channel or a doc, with the proposer writing the proposal, naming the deciders, and giving 24-48 hours for input. Decisions are recorded, not just made. If a decision needs a meeting, we have the meeting and write it up the same day.

Bigger decisions (product changes, hiring, anything that affects customers) go through a short structured review — a 1-page doc covering the proposal, the cost, the risk and the alternative. The review is written, the meeting is to talk it through, and the decision goes back to the doc.

What we measure

For most roles, we measure outcomes per quarter against a 4-6 item list of things that should have happened or changed. We do not measure tickets-closed-per-day or other proxy metrics. The thinking: the metrics you choose are the metrics you optimise for, and proxy metrics rarely capture what actually matters.

What the team is like

Small. Currently ~12 people across product, engineering, operations, customer support and finance. Mix of career-changers, fintech veterans, and people who have done one big chapter elsewhere and want a smaller, more direct place to do their next chapter. Quiet — we do not do public-Slack performance, and "top contributor" leaderboards are not a thing. Honest — when something is broken we say so, including upward.

What we don't pretend

This is a small UK lender, not a unicorn. Salaries are competitive for our size and stage, not for Bay Area scaleups. We do not offer share options to early hires (we are privately held and intend to stay so). Career progression is real but takes the form of "more interesting problems and broader scope", not "new title every 18 months". If those trade-offs sound right to you, the careers page has the current openings.

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