Credicorp
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Use the forms below to send us a request online. Open a form, fill in your details and send it — it goes straight to the team that handles it, and we will be in touch. Every form asks for your name, account number and contact details so we can find your account.
Payments & arrangements
Tell us how you would like to pay, ask for more time, or sort out a Direct Debit.
Set up a payment arrangement
Tell us what you can manage and we will work out a realistic repayment plan with you.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
Statements & documents
Request the paperwork you are entitled to — there is no charge for these.
Request a statement of account
Ask for a statement showing your payments, balance and any charges. There is no charge for this.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
Your account & support
Keep your details up to date, ask a general question or let us know how we can help.
Update your contact details
Keep your details current so you never miss an important notice about your account.
This is an account request, so please sign in first — we'll bring you straight back here and fill in your details automatically.
General support enquiry
Not sure which form you need? Send us your question here and the right team will pick it up.
Thank you — your request has been sent. We will be in touch as soon as we can.
Sorry — something went wrong sending your message. Please check your details and try again, or contact us directly.
Complaints
If something has gone wrong, tell us and we will work to put it right.
Make a complaint
If something has gone wrong, tell us here. We will acknowledge it promptly and work to put it right.
Thank you — your request has been sent. We will be in touch as soon as we can.
Sorry — something went wrong sending your message. Please check your details and try again, or contact us directly.
Cannot see the form you need?
Use the general support enquiry form, browse our FAQs, or contact us directly.
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